We are happy to ship via UPS, UPS Express, Fed Ex or USPS.
Damaged or Missing Orders: We are always happy to help replace or refund your missing or damaged items within 10 days of purchase. If you receive a damaged package, please take photos of items box and the labels. Please have this information ready for our Customer Experience Team when emailing us. If you chose to have a replacement sent to you, we will ship it to the original shipping address. BE SURE TO DOUBLE CHECK YOUR ADDRESS for shipping! If a package is sent out to an incorrect address, and it is returned to us, you are responsible for the reshipping costs.
Secure Ordering & Payment Option: Both card input information and Paypal is secure. PayPal uses SSL technology to keep your information safe. In addition, when you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. This way, you don't have to worry about paying people you don't know.
We welcome returns within 10 days of purchase. We will gladly refund the product price for eligible items that are unused and are in sale-able condition. All refunds are applied to the original method of payment. Shipping, including associated fees/duties/taxes, are at customer’s expense. Please mail returns to: Nat Nat Natural Returns (Insert Your Order Number) PO BOX 9164, Calabasas CA 91372. Please allow us 10-15 business days to process your return.
Nat Nat Natural is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new products or special offers we think you'll find valuable.